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Terms of Use

These are the Terms and Conditions of Use for SYSCUE. These Terms and Conditions govern your rights and obligations, and those of SYSCUE in relation to the Services offered by SYSCUE through our website. Please take some time to read through these Terms and Conditions. By using our services you accept and agree to be bound by these Terms and Conditions. SYSCUE retains the right to change any or all of the below Policies, Guidelines, and Disclaimers without notification.

Content

Transmission, storage, or presentation of any information, data or material in violation of any Canadian Federal, Provincial or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless AMS from any claims resulting from the use of the service which damages the subscriber and any other party.

Also prohibited are sites that promote any illegal activity or present content that may be damaging our servers or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links: Pirated software hacker programs or archives, warez sites.

Traffic Usage

All account plans come with a predetermined amount of traffic allowance. We monitor all accounts and bill $1.50USD for each gig of traffic exceeded.

SSH Usage

We do not install or allow any programs or scripts required to run through root access on the servers. Most scripts can run through the users own account and does not require root access. You are not allowed to run scripts that take up more then 10% of the server resources for a long period of time. Any abuse of your SSH account will result in it's termination.

Server Abuse

Any attempt to undermine or cause harm to a server or the customers of SYSCUE is strictly prohibited. Furthermore it is restricted to cause harm or spam other servers or networks using SYSCUE servers. Any attempt of such action will result in suspension of your account.

Backups

Your data is backed up on the daily basis (every 24 hours). We also suggest that you backup your site as often as you see fit just in case there is some sort of corruption in our backup servers and we cannot retrieve the information properly. SYSCUE will not be responsible for any loss data.

Billing

Recurring Billing: All credit cards are billed automatically on their renewal dates. If you do not want to renew your account please cancel the account before the renewal date. Cancellations must be done by contacting us from the account control panel or by using our contact page.

None Payment: It is the client's responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, as a courtesy we will send an e-mail notifying the client of such issue. If we do not receive a response within 48 hours the account will be suspended.

Account Suspension: Any account suspended due to non-payment must contact the billing department to reactivate it. We cannot guarantee that your account will be activated or that the data will be fully intact for overdue accounts.

30 Day Money Back Guarantee

If you become unsatisfied with our services in any way within the first 30 days, we will refund 100% of your money. If you fail to follow our rules, terms and regulations we have the right not to refund your money. If you've registered a free domain name with us and you want to use the "30 Day Money Back Guarantee" to refund your money, a one time fee of $14.99 will be charged for the domain name.

99.9% Uptime Guarantee

We guarantee 99.9% uptime and will provide you credit of nothing more then your monthly charges for any downtime experienced due to our servers or the data center's network. If you fail to follow our rules, terms and regulations we have the right not to provide any kind of credit or refund your money.

Cancellations

If you do not wish to renew your account please cancel the account before the renewal date by contacting us through the control panel or our contact page. The 30 day money back guarantee only applies for the first 30 days of service not the first 30 days of the renewal date.

Refusal of Service

We reserve the right to refuse, cancel, or suspend service at our sole discretion.

Limitation of Liability

SYSCUE shall not be responsible for any claimed damages, including incidental or consequential damages, which may arise from SYSCUE servers going off-line or being unavailable for any reason whatsoever. Furthermore, SYCUE shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from any corruption or deletion of any web site from one of our servers. All damages shall be limited to the immediate termination of service.

Disclaimer

SYSCUE cannot be held liable for system downtime, crashes, or data loss further then our 99.9% uptime guarantee. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Thus, certain equipment, routing, software, and programming used by SYSCUE are not directly owned and written by SYSCUE. Moreover, SYSCUE holds no responsibility for the use of our clients' accounts. If any terms or conditions are failed to be followed, the account in question will be automatically suspended. We reserve the right to remove any account without advanced notice for any reason without restitution as SYSCUE sees fit.

By using our services . . .

By using our service you agree to the above policies and disclaimer. Upon requesting account activation, you are required to accept these policies, guidelines, and disclaimer. A copy of your acceptance is forwarded along with your activation request to be maintained within your account information.

Questions

If you have any questions or concerns regarding our Terms of Use please use the contact page to let us know.
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